FAQs

  • How many bundles do you recommend for a full sew in? 3-4 bundles is recommended for a full sew in.
  • How long does your hair last ? Our hair can last a minimum of 3 years WITH proper care.
  • How long does custom units last? Your custom unit can last 5 years + with maintenance.
  • What type of maintenance will a wig need? With wigs you will eventually have to replace the lace piece as time progress due to shedding.
  • Can your hair be colored? Yes our hair can be colored as it is virgin raw hair, we suggest you find a professional for your color service. 
  • How long is shipping? All orders take 2 to 3 business days for payment to process, and 3-5 business days for hair to ship. Custom wig orders are different due to them being hand made, we ask for 20-25 business days for units to be made and shipped. 
  • What is your refund policy ? All sales are final however if there was a mistake made on our end please contact us right away and we will resolve your issue. 
  • What is your dispute policy ? We have a zero tolerance charge-back policy.