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**Estimated Delivery Time:** - Standard Shipping: 3-5 business days - Expedited Shipping: 2-3 business days - Overnight Shipping: 1-2 business days
Processing Time All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone. **Shipping Rates & Delivery Estimates** Shipping charges for your order will be calculated and displayed at checkout. **Estimated Delivery Time:** - Standard Shipping: 3-5 business days - Expedited Shipping: 2-3 business days - Overnight Shipping: 1-2 business days Please note that delivery times are only estimates and cannot be guaranteed. The actual delivery time depends on the shipping carrier and the destination. Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active 24 hours. Customs, Duties, and Taxes Jelissa Nicole is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages Jelissa Nicole is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside the United States. Returns Our return policy lasts 7 days from the date your item is received. If 7 days have passed since your item was delivered, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We require a receipt or proof of purchase to complete your return. Please do not send your purchase back to us without receiving approval first. Partial Refunds (if applicable) Partial refunds may be granted in certain situations: - Any item not in its original condition, damaged, or missing parts for reasons not due to our error. Refunds (if applicable)** All sales are final. We do not offer refunds under any circumstances. Exchanges (if applicable)** We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [info@jelissanicole.com](mailto:info@jelissanicole.com) and send your item to: Jelissa Nicole 1307 Ridge Road, Suite 109 Rockwall, Texas, 75087 United States Shipping To return your product, please mail it to: Jelissa Nicole 1307 Ridge Road, Suite 109 Rockwall, TX 75087 United States You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund (only in cases where a refund may apply), the cost of return shipping will be deducted from your refund. Depending on your location, the time it may take for your exchanged product to reach you may vary. If you are returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item. Lost or Stolen Packages We are not responsible for any lost or stolen packages. Refunds will not be issued for lost or stolen packages, and we will not replace your order. All packages come with tracking information that will be sent to the email address provided at purchase. If you will not be available at the expected delivery date or time, please contact USPS to request that your package is held at the postal office.
Customs, Duties, and Taxes Jelissa Nicole is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages Jelissa Nicole is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
For the woman who lives between timeless and modern, the Loose Wavy texture is luxury without the fuss. With a medium luster and a naturally blown-out body, it provides a balance that’s neither too sleek nor overly textured. Its effortless waves hold curls beautifully while also straightening with ease, giving you countless options with minimal upkeep.
This texture is ideal for those who want versatility without compromising elegance. Whether worn in its natural state, straightened for a smooth finish, or curled for an evening out, the Loose Wavy offers adaptability with a polished, natural look.
Medium luster
Recommended: 3 bundles for a full install
Can be bleached or dyed (professional coloring recommended)
Each bundle: 3.5 oz, natural color
Price listed per bundle
Longevity: 2+ years with proper care
**Estimated Delivery Time:** - Standard Shipping: 3-5 business days - Expedited Shipping: 2-3 business days - Overnight Shipping: 1-2 business days Please note that delivery times are only estimates and cannot be guaranteed. The actual delivery time depends on the shipping carrier and the destination. Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active 24 hours.
Owning luxury raw hair is an investment in beauty, and with the proper care, your bundles can last 2+ years while maintaining their natural luster and integrity. To preserve the quality of your raw hair, we recommend the following:
With consistent care, your raw hair will remain luxurious, versatile, and long-lasting—an essential piece in your beauty wardrobe.
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